Privacy Policy

Last updated: 7 September 2026

This Privacy Policy explains how REACHSKY (“we”, “us”) collects, uses, and shares personal information when you visit https://reachsky.co/, submit an inquiry, create an account, subscribe to updates, or purchase products from us.

Who we are

REACHSKY supplies UAV propulsion components (including motors, ESCs, propellers, batteries and related parts) for distributors, operators, and OEM partners. For privacy questions, contact us at sales@reachsky.com or via our Contact page.

Information we collect

Inquiry and sales data — name, company, job title, email, phone/WhatsApp, country, quantity, product interest, application notes, and messages you send.
Account data — name, email, and credentials when you register.
Order and quote data — SKUs, quantities, shipping destination, Incoterms preferences, and payment-related references needed to fulfil a quote or order.
Technical data — IP address, browser type, device information, pages viewed, and approximate location derived from IP, when required for security, analytics (if enabled), or site performance.
Cookie data — as described in our Cookie Policy.

How we use information

Respond to product, OEM, and wholesale inquiries and send written quotes.
Process orders, samples, and after-sales / quality follow-up.
Operate accounts, authentication, and customer support.
Send transactional messages (quote replies, order status). Marketing email is sent only when you subscribe or otherwise consent, and you may unsubscribe.
Maintain site security, prevent abuse, and improve storefront performance.
Meet legal, tax, and trade-compliance obligations.

Legal bases (where applicable)

Depending on your location, we process personal data because it is necessary to respond to your request or perform a contract, because we have a legitimate interest in operating a B2B storefront securely, because you consented (for example cookies or marketing), or because we must comply with law.

Sharing

We do not sell personal information. We may share data with:

Hosting, email, analytics, payment, and logistics providers that process data on our instructions.
Authorized distributors or factories when needed to fulfil your OEM or volume program (limited to what the job requires).
Professional advisers or authorities when required by law or to protect rights and safety.

International transfers

REACHSKY is based in China and serves buyers worldwide. Your information may be processed in China and in other countries where our service providers operate. We take reasonable contractual and technical steps appropriate to the transfer context.

Retention

We keep inquiry and commercial records for as long as needed to complete the business relationship, handle quality claims, and meet accounting or legal requirements, then delete or anonymize them when no longer needed.

Security

We use HTTPS and access controls on our systems. No method of transmission or storage is perfectly secure; please use a unique password for any account you create.

Your choices

You may request access, correction, or deletion of personal data we hold about you, object to certain processing, or withdraw consent where processing is consent-based, subject to applicable law. Contact sales@reachsky.com. You may also manage non-essential cookies through our cookie banner or Cookie Preferences link in the footer.

Children

Our site is intended for business and professional buyers. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we publish revisions.